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The Essence of Persuasion 
by ANDREW SZABO, Founder - MarketingSymphony.com.
662 Words – Less than 2½ minutes to read

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Insipid or Persuasive?

The primary goal of all your marketing and communications is to move your audience with your message. Since everything you do sends a message, the key question to ask yourself is “Am I sending a persuasive enough message?

Let’s be honest, most marketing focuses on informing with little regard to engaging the audience in a truly persuasive manner. Engaging winsome communication has persuasion at its core. A message that moves the heart mind and soul of your audience,

What’s the answer? The solution is as old as Aristotle, or least his Laws of Rhetoric. (The classical original meaning of rhetoric is to persuade). He instructs us to combine logos with pathos and ethos whenever we communicate.

Logos is the substance of your communication

Substance appeals to a person’s capability to reason and is often the easiest to communicate, but it is not necessarily done very effectively. Why? Relevance makes your communications germane. Always imagine that your audience or reader has a balloon above their head. It either has the words “Prove It!” or “So What!” in it.

For your message to be relevant, knowledge of your audience is required, and a firm grasp of their needs, key issues and challenges. Then bridge your presentation or communication back to their needs and issues.

"One of the best ways to persuade others is with your ears - by listening to them"
~ Dean Rusk


Pathos is the emotional appeal

Human beings not only have a mind but a heart as well. And often we make decisions that are initiated more by emotion which we then back up with reason. Sounds familiar?

Emotion is critical to connecting at a relational level. We are all created to be relational beings and people primarily connect at an emotional level. Emotional appeal can be expressed in many ways. This is why so many ads use puppy dogs and babies. A simple image like that generates an instant emotional chord. Another good way to invoke emotion is the use of appropriate humor.

Ethos is the character of the person delivering the message

The old saying, “character counts” is still relevant today. Integrity is critical to inspiring confidence in your audience. How many presidential campaign trains that started with apparent substance and appeal lost their wheels on the “character issue”? Or, you may remember the award-winning Isuzu ads of the 1980’s. They were highly memorable, used humor for emotional appeal, great automobiles – there was substance. But there was a critical problem. Mr. Isuzu was a pathological liar. The net effect … the ads were pulled after the dealers complained that the ads were causing sales to fall despite an expanding economy. Substance with emotional appeal without integrity doesn’t work.

"Character may almost be called the most effective means of persuasion."
~ Aristotle

Final Thoughts

So is it any surprise that most presentations and the majority of marketing communications fail in their primary objective of engaging persuasion. It’s not more insipid information people need, they are already drowning in the glut. It’s not more self-puffery fluff. Your target audience wants to be communicated with substance that is relevant, clothed in engaging emotional appeal and delivered with trustworthy integrity. Communication that will move their heart, mind and soul. Communication that will undeniably motivate them to take a course of action that is mutually desirable to all parties.

The Next Step

Take the time today to evaluate your sales and marketing materials through this prism of persuasion. Does it have the logic of logos? Does it pass the pathos test? Does it evoke the essential ethos? Turn your marketing communications and presentations into vehicles that engage and persuade your audience effectively and with measurable results.

Need help? Contact us today and we can help you perform this strategic audit we call The Persuasion Appraisal. Contact us today at 972.444.9310 or
I N F O at M A R K E T I N G S Y M P H O N Y dot C O M

Postscript Tell us about your experiences in applying this tip to your business.
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